Reservations
Toll Free: (877) 703-3220

Best Rates in Pigeon Forge

Guaranteeing the Lowest Rates in the Area

If you are looking for the best rates on the Internet for your upcoming stay at RiverStone Resort & Spa, look no further than RiverStoneResort.com. We know there are many places online to book your stay at RiverStone Resort & Spa, however we guarantee the best online rates for RiverStone Resort.  Rest assured if you book directly with us you are getting the Best Available Rate on the web. If you find a lower published rate offered for the same unit for the same date, just contact us within 24 hours via our claim form and we will match the rate and give you an additional 10% off!

Terms & Conditions:

RiverStone Resort & Spa guarantees that our website, RiverStoneResort.com will provide the best online bookable rate available to the public. This guarantee applies to reservations for units managed by RiverStone Rentals, LLC.

To qualify you must meet the following conditions:

  1. You must have a confirmed reservation with RiverStone Rentals, LLC and not an individual owner.
  2. You must provide a reservation confirmation number that was provided by RiverStone Resort.
  3. You must submit a claim form informing RiverStone of the lower rate within 24 hours of booking.
  4. The competing rate must be available for the identical unit type, date, number of guests, type of currency, and length of stay.
  5. The competing rate is publicly viewable by RiverStone at the time we review the claim.

The Best Rate Guarantee does not apply to the following:

  • Negotiated rates and any other rates not available to the public. These rates include package rates, coupons, membership rates (such as AAA), group rates, advance purchase rates, and government rates
  • Rates found on internet sites where the specific hotel is not known until reservations are confirmed (opaque or auction sites)
  • Reservations for more than 4 condos (defined as group rates)
  • Taxes, cleaning fees, guest incidentals, or any additional charges other than room rate

Additional Terms:

  • Any changes made to a reservation will void the Best Internet Rate Guarantee
  • The competing rate must be reservable by the general public and be verifiable by RiverStone Resort.
  • When a claim covers multiple nights, the rates will be compared for each night separately.
  • RiverStone reserves the right to amend, revise, suspend, or discontinue the Best Internet Rate Guarantee at any time without notice. Void where prohibited by law.
  • Any disputes arising from the RiverStone Best Internet Rate Guarantee will be governed by, and construed in accordance with, the laws of Tennessee, U.S.A.

To use this guarantee and enjoy low Great Smoky Mountains lodging rates, you must advise RiverStone Resort & Spa within 24 hours of booking your condo by using the below claim form.

Rest assured your information is protected by our Privacy Policy.

RiverStone Resort Best Internet Rate Guarantee Claim Form

RiverStone Resort, LLC 212 Dollywood Lane Pigeon Forge, Tennessee 37863 USA Toll Free: work (877) 703-3220